Daily Service Report for Monday, December 23, 2019

Rush Hour Promise
90.3% of all Metrorail customers arrived on-time.
97.1% arrived within 5 min of expected time.
1,552 (or 0.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:02 a.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was delayed 4 minutes due to an operational problem.

6:20 a.m. A Greenbelt-bound Yellow Line train at Georgia Ave-Petworth was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

6:31 a.m. A Greenbelt-bound Green Line train at West Hyattsville was expressed for schedule adherence/improved train spacing.

8:49 a.m. A New Carrollton-bound Orange Line train at Deanwood was offloaded due to a report of smoke. Several trains were single tracked around the incident. The report was unfounded. Passengers experienced a 13-minute delay.

9:28 a.m. A New Carrollton-bound Orange Line train at Stadium-Armory was delayed 7 minutes due to a medical emergency.

1:03 p.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was delayed 5 minutes due to a medical emergency.

1:34 p.m. A Vienna-bound Orange Line train at Clarendon was delayed 6 minutes due to an operational problem.

3:16 p.m. A Largo Town Center-bound Blue Line train at Braddock Road was offloaded due to an equipment problem. Passengers experienced an 11-minute delay.

4:07 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 4 minutes due to police activity.

4:10 p.m. A Huntington-bound Yellow Line train at Huntington was delayed 18 minutes due to a signal problem.

6:50 p.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 4 minutes due to police activity.

10:32 p.m. A Huntington-bound Yellow Line train at Crystal City was offloaded due to a medical emergency. Passengers experienced a 16-minute delay.