Daily Service Report for Friday, January 03, 2020

Rush Hour Promise
91.3% of all Metrorail customers arrived on-time.
97.3% arrived within 5 min of expected time.
2,415 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:31 a.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 5 minutes due to an operational problem.

7:28 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to an operational problem.

11:50 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 5 minutes due to maintenance activity.

1:16 p.m. A Greenbelt-bound Yellow Line train at L'Enfant Plaza was delayed 4 minutes due to an unauthorized person on the track.

3:30 p.m. A New Carrollton-bound Orange Line train at Court House was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

3:45 p.m. A Wiehle-Reston East-bound Silver Line train at Addison Road was delayed 6 minutes due to an operational problem.

6:30 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 5 minutes due to an operational problem.

8:00 p.m. A Franconia-Springfield-bound Blue Line train at L'Enfant Plaza was offloaded due to an equipment problem. Passengers experienced a 12-minute delay.

8:08 p.m. A Largo Town Center-bound Blue Line train at Van Dorn Street was delayed 6 minutes due to police activity.

11:33 p.m. A Greenbelt-bound Green Line train at Archives was delayed 4 minutes due to police activity.