Daily Service Report for Wednesday, January 15, 2020

Rush Hour Promise
94.0% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
1,091 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:50 a.m. A Franconia-Springfield-bound Blue Line train at Franconia-Springfield was offloaded due to a door problem. Passengers experienced an 8-minute delay.

6:20 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a door problem.

6:21 a.m. A Huntington-bound Yellow Line train at Fort Totten was delayed 6 minutes due to an operational problem.

6:36 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a door problem.

6:44 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a door problem.

6:49 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:14 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:02 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:15 a.m. A Shady Grove-bound Red Line train at Union Station was delayed 5 minutes due to a medical emergency.

9:00 a.m. A Greenbelt-bound Yellow Line train at College Park-U of MD was expressed for schedule adherence/improved train spacing.

9:56 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a brake problem.

9:56 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a brake problem.

3:09 p.m. A Shady Grove-bound Red Line train at Twinbrook was delayed 5 minutes due to a medical emergency.

4:08 p.m. A Huntington-bound Yellow Line train at Ronald Reagan Washington National Airport was delayed 5 minutes due to an operational problem.

5:15 p.m. A Greenbelt-bound Yellow Line train at Eisenhower Avenue was delayed 5 minutes due to an operational problem.

5:39 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:57 p.m. A Largo Town Center-bound Blue Line train at Farragut West was delayed 8 minutes due to a medical emergency.