Daily Service Report for Friday, January 17, 2020

Rush Hour Promise
88.9% of all Metrorail customers arrived on-time.
95.4% arrived within 5 min of expected time.
8,772 (or 1.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:29 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:07 a.m. Due to a report of a cracked rail outside Stadium-Armory, Orange and Blue line trains were single tracked between Eastern Market and Stadium-Armory with some Blue Line trains operating between Franconia-Springfield and Mt. Vernon Square. Silver Line trains were operated between Wiehle-Reston East and Federal Center SW. Customers experienced delays up to 30 minutes until approximately 8:15 a.m.

8:26 a.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 8 minutes due to a signal problem.

9:47 a.m. A Glenmont-bound Red Line train at Takoma was delayed 8 minutes due to a medical emergency.

1:00 p.m. A Shady Grove-bound Red Line train at Fort Totten was delayed due to a report of a cracked rail. As a result, Red Line trains were single tracked between Rhode Island Avenue and Takoma. Customers experienced delays up to 20 minutes until approximately 2:30 p.m.

6:14 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to an operational problem.

7:20 p.m. A Greenbelt-bound Green Line train at Mt Vernon Square was offloaded due to a brake problem. Passengers experienced a 5-minute delay.

7:28 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center was delayed 6 minutes due to an operational problem.

8:04 p.m. A Largo Town Center-bound Blue Line train at Pentagon was offloaded due to police activity. Passengers experienced a 23-minute delay.

9:19 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 7 minutes due to an operational problem.