Daily Service Report for Tuesday, January 28, 2020

Rush Hour Promise
93.3% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
999 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

9:25 a.m. A Shady Grove-bound Red Line train at Cleveland Park was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

9:37 a.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 4 minutes due to police activity.

12:35 p.m. A Greenbelt-bound Green Line train at Shaw-Howard University was delayed 5 minutes due to police activity.

3:47 p.m. A Glenmont-bound Red Line train at Cleveland Park was offloaded due to a brake problem. Passengers experienced a 7-minute delay.

5:29 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to a brake problem.

5:35 p.m. A Greenbelt-bound Green Line train at Navy Yard-Ballpark was offloaded due to a brake problem. Passengers experienced a 17-minute delay.

9:01 p.m. A Franconia-Springfield-bound Blue Line train at King St-Old Town was delayed 7 minutes due to police activity.