Daily Service Report for Thursday, February 27, 2020

Rush Hour Promise
90.8% of all Metrorail customers arrived on-time.
97.5% arrived within 5 min of expected time.
1,941 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:39 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

7:25 a.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was offloaded due to a door problem. Passengers experienced an 18-minute delay.

10:32 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 7 minutes due to maintenance activity.

10:38 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 5 minutes due to maintenance activity.

11:01 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 8 minutes due to a brake problem.

11:54 a.m. A Shady Grove-bound Red Line train at Rockville was delayed 7 minutes due to police activity.

12:53 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 9 minutes due to an operational problem.

1:15 p.m. A Glenmont-bound Red Line train at Wheaton was expressed for schedule adherence/improved train spacing.

4:15 p.m. A New Carrollton-bound Orange Line train at Eastern Market was delayed 9 minutes due to a signal problem.

5:23 p.m. A Largo Town Center-bound Silver Line train at Federal Center SW was delayed 6 minutes due to a signal problem.

6:04 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to an operational problem.

6:26 p.m. A Glenmont-bound Red Line train at Takoma was delayed 5 minutes due to a medical emergency.

8:53 p.m. A Shady Grove-bound Red Line train at Farragut North was delayed 5 minutes due to a medical emergency.

11:27 p.m. A Wiehle-Reston East-bound Silver Line train at Federal Center SW was delayed 6 minutes due to an equipment problem.