Daily Service Report for Thursday, March 12, 2020

Rush Hour Promise
93.5% of all Metrorail customers arrived on-time.
98.1% arrived within 5 min of expected time.
983 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:23 a.m. A Glenmont-bound Red Line train at Metro Center was delayed 11 minutes due to a medical emergency.

7:46 a.m. A Glenmont-bound Red Line train at Brookland-CUA was expressed for schedule adherence/improved train spacing.

8:21 a.m. A New Carrollton-bound Orange Line train at Potomac Avenue was delayed 4 minutes due to a medical emergency.

8:46 a.m. A Branch Avenue-bound Green Line train at Mt Vernon Square was delayed 4 minutes due to isolating a car.

9:38 a.m. A Greenbelt-bound Green Line train at Waterfront was delayed 4 minutes due to a door problem.

11:13 a.m. A Glenmont-bound Red Line train at Bethesda was delayed due to a report of an arcing insulator. Several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 25 minutes until approximately 12:15 p.m.

11:51 a.m. A Greenbelt-bound Yellow Line train at Fort Totten was delayed 4 minutes due to police activity.

3:44 p.m. A Greenbelt-bound Green Line train at Southern Avenue was delayed 8 minutes due to police activity.

4:00 p.m. Train service was temporarily suspended between Franconia-Springfield and Van Dorn Street due to a power problem. Shuttle bus service was provided. Customers experienced delays up to 20 minutes until approximately 5:00 p.m.

7:48 p.m. A Glenmont-bound Red Line train at Brookland-CUA was delayed 4 minutes due to maintenance activity.

7:59 p.m. A Greenbelt-bound Green Line train at Fort Totten was delayed 5 minutes due to police activity.

10:30 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to maintenance activity.

10:57 p.m. A Glenmont-bound Red Line train at Takoma was delayed 6 minutes due to maintenance activity.

11:21 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 6 minutes due to maintenance activity.

11:28 p.m. A Glenmont-bound Red Line train at Union Station was delayed 6 minutes due to a door problem.