The Station Platforms are in Need of Repair
The Metro system has 45 outdoor rail stations constructed with concrete platforms. These platforms were designed and built over four decades ago to safely accommodate customers waiting for trains and boarding Metro railcars. Over the years, many of the platforms have begun to deteriorate due to routine wear and tear combined with exposure to weather and de-icing agents. Metro has identified an additional 20 stations in need of platform reconstruction, with the first six stations completed in Summer 2019 (Braddock Rd, King St-Old Town, Eisenhower Ave, Huntington, Van Dorn St & Franconia-Springfield).
Customer Experience Improvements
As the station platforms are reconstructed, Metro is using the shutdown time to make improvements that enhance the customer experience with a higher level of safety, convenience and communication.
Key renovations include new slip-resistant tiles throughout the stations, brighter energy-efficient LED lighting and illuminated handrails. Additionally, new stainless-steel platform shelters will include charging ports and digital map/information displays. More Passenger Information Displays (PIDs) will be installed along the platforms, with larger digital screens to improve visibility. The new PID screens will display train arrival times continuously, while service alerts scroll along the bottom of the screen. Stations improvements also include new surveillance systems (CCTV), clearer speakers for important announcements, and safety call buttons with direct contact to station managers and the operations control center.
Construction Strategy Designed to Minimize Impact
After extensive internal planning and consultation with construction experts, Metro developed a strategy that reduces the length of the project by up to 94%. Instead of overnight work or single tracking and weekend outages that stretch on for years, Metro will fully close stations, allowing contractors to have 24-hour access to the work sites instead of limited, sporadic hours. When platforms are rebuilt, the tracks must be taken out of service to allow for demolition of existing structures, access to construction areas and other essential infrastructure work. By temporarily closing these stations while construction is underway, Metro can ensure safety for riders and construction staff and greatly reduce the project duration and cost. Additionally, this strategy minimizes rail service disruptions elsewhere on the system.
2019 Platform Improvement Project Activities
Metro's contractor worked concurrently at all six stations south of Reagan National Airport in summer 2019 to expedite construction and ensure the stations were ready to reopen for customers as scheduled on September 9.
To minimize customer impact, crews completed as much invasive work as possible while the stations were closed; however, some construction activity will continue into the fall at certain stations with crews working in designated areas that will be cordoned off from customer access.
Click here to read more about the work underway this fall, including customer impacts like bus bay relocations and other construction activities. Click here for station vicinity maps with bus bay locations.
2020 Platform Improvement Project Stations
|• West Hyattsville||• Prince George's Plaza||• College Park-U of Md||• Greenbelt|
|• Vienna||• Dunn Loring||• West Falls Church||• East Falls Church|
Later this year, Metro plans to publish service details and additional project information regarding the 2020 Platform Improvement Project activities. Similar to the 2019 work, Metro will again partner with regional jurisdictions and other transportation agencies to develop traffic mitigations and customer travel alternatives for this work.
2021 Platform Improvement Project Stations
|• Cheverly||• Landover||• New Carrollton||• Addison Rd|
|• Arlington Cemetery||• Ronald Reagan Washington National Airport|
Funding that Makes this Project Possible
Metro is investing in system safety, reliability and the region's economy through its 10-year, $15 billion capital program. For the first time in Metro's history, the capital program is bolstered by dedicated funding from Maryland, Virginia, and the District of Columbia. The capital program will improve the customer experience and keep the region's infrastructure in a state of good repair by investing in new railcars and buses, improving stations and platforms, upgrading fire-suppression and emergency response systems, replacing and repairing tracks, tunnels, bridges, signals, and communications systems, rebuilding decades-old bus garages and providing modern customer amenities such as passenger information systems. In spending local taxpayer dollars for capital projects, Metro is seeking to reinvest in our hometown economy, creating jobs and encouraging participation from disadvantaged, minority-owned, and small businesses in the region.