Riders' Advisory Council - October 4, 2023 at 6 p.m.

Type of event: Riders' Advisory Council

Wednesday October 4, 2023

6:00 PM

Riders' Advisory Council Agenda for October 4, 2023

Riders' Advisory Council meetings are currently being held virtually (via Microsoft Teams). 

A recording of this meeting can be viewed here.


I.     Call to Order/Roll Call 

II.      Approval of Agenda 

III.    Public Comment 

IV.     Metro Cybersecurity Update

          -Joel Waugh, Senior Director, Cybersecurity, Metro 

V.      Better Bus Update - Network Redesign 

         -Jeffrey Hiott, Senior Vice President, Bus Transformation, Metro 

         -Melissa Kim, Project Manager, Office of Bus Planning, Metro

VI.    Customer Experience Update/Reimagining Wayfinding

         -Brian Anderson, Director, Innovation and Digital Communication, Metro 

VII.   Outreach/Member Report Out

VIII.  Annual Report Committee Report 

IX.     Announcements/New Business/Agenda Planning

X.       Adjournment