Metro News Release

For immediate release: February 28, 2008

Metro to conduct assessment of its operations department

Metro’s Board of Directors today authorized the transit agency to conduct an organizational assessment of the Operations Department and forward recommendations to the General Manager John Catoe.

“I envision this assessment as a tool to help enhance customer service, reliability and efficiency,” Mr. Catoe said.

The assessment, to be conducted by Gayland Moffat Consulting, will examine all aspects of Metro’s Operations Department, including Metrobus, Metrorail, MetroAccess and support functions such as train training, planning and scheduling.

This departmental review is budgeted at $500,000.

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News release issued at 1:02 pm, February 28, 2008.