Metro News Release
For immediate release: May 23, 2008
Metro hosts public information sessions about MetroAccess door-to-door service
Metro will host public information sessions in suburban Maryland, Northern Virginia and the District of Columbia on May 31 and June 7 and 14 to provide an overview and answer questions about MetroAccess door-to-door service.
During the past two years, MetroAccess customers have seen significant improvements in service, and more changes are on the way. Starting on Monday, June 30, MetroAccess will change from curb-to-curb to door-to-door service. To help customers understand the new procedures that will go along with door-to-door service, Metro will host three public information sessions on Saturdays; all begin at 1 p.m. Session dates and locations are as follows:
• Saturday, May 31, at First United Methodist Church of Hyattsville, 6201 Belcrest Road, Hyattsville, MD 20782. By Metrorail: Prince George’s Plaza station on the Green Line. Please check Metro’s Web site for weekend track delays. Exit the station using the main exit. Travel approximately one block northeast on Belcrest Road. By Metrobus: Routes 86, C4, F4, F6, F8, R2, R3 or R4.
• Saturday, June 7, at ECNV (ENDependence Center of Northern Virginia), 3100 Clarendon Boulevard, Arlington, VA 22201. By Metrorail: Clarendon station on the Orange Line. Please check Metro’s Web site for weekend track delays. Exit the station using the main exit. Travel a short distance south on North Highland Street. By Metrobus: Route 38B.
• Saturday, June 14, Metro Headquarters, Jackson Graham Building, 600 Fifth Street NW, Washington, DC 20001. By Metrorail: Gallery Pl-Chinatown station on the Red, Yellow and Green lines. Please check Metro’s Web site for weekend track delays. Exit the station using the 7TH ST NW & F ST NW exit. Travel approximately two blocks east on F Street NW. By Metrobus: Route 70, 80, D6, P6 or X2.
Under the new door-to-door service initiative, MetroAccess drivers will escort passengers from the first exterior door of the customer’s pick-up address into the vehicle and from the vehicle to the first exterior door of the customer’s destination address.
“MetroAccess customers will benefit greatly from this new service,” said Selene Faer Dalton-Kumins, Director of MetroAccess Service. “Drivers will connect with customers more directly by going to their door, and customers will get more personal service and additional assistance with packages.”
For more information about door-to-door service and MetroAccess, please visit http://www.wmata.com or call 301-562-4640 (TTY 301-588-7535).
All public information sessions are wheelchair accessible and feature American Sign Language interpretation. To request materials in an alternate format or additional accommodations, call 202-962-1100 (TTY 202-962-2033) or e-mail adap@wmata.com
News release issued at 10:15 am, May 23, 2008.