Metro News Release

For immediate release: May 3, 2005

Metro CEO to host online chat focusing on Metrobus this Friday

Metro General Manager and CEO Richard A. White will respond directly to online questions about Metrobus service this Friday, May 6, when the transit authority hosts "Metro LunchTalk Online"--a live hour-long online chat from noon to 1 p.m.

"Our online chats offer me a wonderful opportunity to engage with our customers," Mr. White said. "I hope they will share their experiences, observations and opinions about Metrobus with me, just like they do during our Town Hall meetings. Additionally, I hope to continue to answer customers’ questions about the way our Metrobus system operates."

Metro customers can log onto Metro LunchTalk Online from Metro’s homepage at www.metroopensdoors.com or directly at www.forums-wmata.com. Participants must register in advance if they want to submit questions during one of the forums. Viewers who prefer to follow along without submitting questions are not required to register. One of the features of registering is that if someone submits a question, the original sender of the question will receive an email if a response to his/her inquiry has been posted. As many questions as possible will be answered during the hour-long session.

An archive of all of the previous online chats is posted on the web site. Persons without internet access can call Metro’s Customer Service Office at 202-637-1328 and request a session transcript.

For more information about Metro LunchTalk Online visit www.forums-wmata.com.

News release issued on May 3, 2005.