Metro News Release
For immediate release: August 11, 2011
Planned software upgrades to impact weekend SmarTrip® transactions
Limited online account info and transaction capability expected
Metro is advising customers that some SmarTrip® functions will be not be available this weekend as upgrades are made to the SmarTrip® computer operating system and database software.
Saturday Aug. 13:
- Farecards & Passes machines in stations will accept credit transactions up to $20 only. Debit transactions will not be accepted. Cash transactions of any value can be made. Regular credit and debit transaction functions will be available by 12:01 a.m. Sunday, Aug. 14.
- SmarTrip® point-of-sale units (e.g. those used at CVS and other retail stores) will accept cash only. Credit and debit transactions will not be available.
- Online account information will not be available.
- Access to SmartBenefits® web applications or claiming of benefits will not be available.
Sunday, Aug. 14:
- SmarTrip® point-of-sale units (e.g. those used at CVS and other retail stores) will accept cash only. Credit and debit transactions will not be available.
- Online account information will not be available.
- Access to SmartBenefits® web applications or claiming of benefits will not be available.
All functionality will be restored by 12:01 a.m. Monday, Aug. 15.
News release issued at 11:34 am, August 11, 2011.