Daily Service Report for Wednesday, January 31, 2018

Rush Hour Promise
89.3% of all Metrorail customers arrived on-time.
97.2% arrived within 5 min of expected time.
1143 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:12 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

5:33 a.m. A Wiehle-Reston East-bound Silver Line train at Benning Road was delayed 17 minutes due to a medical emergency.

6:03 a.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 5 minutes due to an equipment problem.

6:08 a.m. A New Carrollton-bound Orange Line train at Metro Center was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

6:23 a.m. A Grosvenor-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:37 a.m. A Huntington-bound Yellow Line train at Pentagon City was rerouted to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

7:40 a.m. A Largo Town Center-bound Blue Line train at Crystal City was delayed 7 minutes due to a door problem.

7:45 a.m. A Grosvenor-bound Red Line train at Silver Spring was delayed 4 minutes due to a brake problem.

9:43 a.m. A Wiehle-Reston East-bound Silver Line train at Virginia Square was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

11:48 a.m. A Wiehle-Reston East-bound Silver Line train at Addison Road was delayed 8 minutes due to maintenance activity.

1:25 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 7 minutes due to a medical emergency.

2:11 p.m. A Largo Town Center-bound Blue Line train at Eastern Market was delayed 4 minutes due to a door problem.

4:25 p.m. A Wiehle-Reston East-bound Silver Line train at Metro Center was delayed 8 minutes due to an operational problem.

5:57 p.m. A Mt. Vernon Square-bound Yellow Line train at Eisenhower Avenue was delayed 4 minutes due to a door problem.

6:16 p.m. A Franconia-Springfield-bound Blue Line train at Eastern Market was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

6:20 p.m. A Largo Town Center-bound Silver Line train at L'Enfant Plaza was delayed 6 minutes due to an operational problem.

8:15 p.m. Blue Line trains were single tracked between Stadium-Armory and Addison Road and Silver Line trains were operated between Wiehle-Reston East and Clarendon due to a report of a person struck by a train at Benning Road. Customers experienced delays up to 20 minutes until approximately 10:00 p.m.

8:37 p.m. A Greenbelt-bound Green Line train at Naylor Road was offloaded due to a door problem. Passengers experienced a 13-minute delay.

8:37 p.m. A Greenbelt-bound Green Line train at Naylor Road was offloaded due to a door problem. Passengers experienced a 13-minute delay.

10:13 p.m. A Largo Town Center-bound Blue Line train at Eastern Market was delayed 11 minutes due to police activity.