Daily Service Report for Friday, May 11, 2018

Rush Hour Promise
90.8% of all Metrorail customers arrived on-time.
97.1% arrived within 5 min of expected time.
1,035 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:42 a.m. A Mt. Vernon Square-bound Yellow Line train at L'Enfant Plaza was delayed 9 minutes due to unscheduled track maintenance.

7:19 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to a signal problem.

7:21 a.m. A Largo Town Center-bound Silver Line train at Virginia Square was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

7:27 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to a signal problem.

7:34 a.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was delayed 11 minutes due to a signal problem.

7:44 a.m. A Greenbelt-bound Green Line train at U Street was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

7:59 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

8:03 a.m. A Largo Town Center-bound Blue Line train at Addison Road was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

8:28 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to a signal problem.

8:39 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 6 minutes due to a signal problem.

8:43 a.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was delayed 5 minutes due to police activity.

9:00 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:59 a.m. A Ft. Totten-bound Yellow Line train at Columbia Heights was delayed 8 minutes due to maintenance activity.

11:22 a.m. A Greenbelt-bound Green Line train at Columbia Heights was delayed 7 minutes due to maintenance activity.

12:21 p.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 5 minutes due to maintenance activity.

1:03 p.m. A New Carrollton-bound Orange Line train at Stadium-Armory was delayed 7 minutes due to an operational problem.

4:26 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:27 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:03 p.m. A Franconia-Springfield-bound Blue Line train at Stadium-Armory was delayed 6 minutes due to a door problem.

6:34 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

11:39 p.m. A New Carrollton-bound Orange Line train at Deanwood was offloaded due to striking a deer. Passengers experienced a 20-minute delay.