Daily Service Report for Monday, May 21, 2018

Rush Hour Promise
85.9% of all Metrorail customers arrived on-time.
94.5% arrived within 5 min of expected time.
3,946 (or 0.6% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:38 a.m. A Greenbelt-bound Green Line train at Fort Totten was delayed due to an arcing insulator. As a result, Green Line trains were single tracked between Fort Totten and Prince George's Plaza. Customers experienced delays up to 20 minutes.

5:38 a.m. A Largo Town Center-bound Blue Line train at Braddock Road was offloaded due to unscheduled track maintenance. Passengers experienced a 32-minute delay.

6:19 a.m. A Shady Grove-bound Red Line train at Metro Center was delayed 5 minutes due to a door problem.

6:19 a.m. A Shady Grove-bound Red Line train at Metro Center was delayed 5 minutes due to a door problem.

6:36 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:41 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:45 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

7:06 a.m. A Vienna-bound Orange Line train at Landover was offloaded due to a signal problem. Passengers experienced an 8-minute delay.

7:53 a.m. A Vienna-bound Orange Line train at West Falls Church did not operate, resulting in a 4-minute gap in service.

8:08 a.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:09 a.m. A Vienna-bound Orange Line train at West Falls Church did not operate, resulting in a 4-minute gap in service.

8:15 a.m. A Vienna-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

8:25 a.m. A Greenbelt-bound Green Line train at Naylor Road was delayed 8 minutes due to an unauthorized person on the track.

10:17 a.m. A Vienna-bound Orange Line train at Court House was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

11:51 a.m. A New Carrollton-bound Orange Line train at West Falls Church was delayed 8 minutes due to an operational problem.

11:51 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 8 minutes due to an operational problem.

12:50 p.m. Due to a track condition outside Stadium-Armory, Orange Line trains were single tracked between Stadium-Armory and Cheverly, Blue Line trains were single tracked between Stadium-Armory and Addison Road and Silver Line trains operated between Wiehle-Reston East and Eastern Market. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 2:30 p.m.

1:06 p.m. A Silver Spring-bound Red Line train at Brookland-CUA was delayed 8 minutes due to a medical emergency.

3:55 p.m. A New Carrollton-bound Orange Line train at Minnesota Avenue was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:05 p.m. A Largo Town Center-bound Silver Line train at Farragut West was offloaded due to an equipment problem. Customers experienced delays up to 30 minutes.

4:21 p.m. A Silver Spring-bound Red Line train at Dupont Circle was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

4:57 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

5:14 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:57 p.m. A Grosvenor-bound Red Line train at Brookland-CUA was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

6:01 p.m. A Shady Grove-bound Red Line train at Woodley Park was offloaded due to a brake problem. Passengers experienced a 9-minute delay.

6:01 p.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 7 minutes due to a brake problem.

6:42 p.m. A Shady Grove-bound Red Line train at Tenleytown-AU was delayed 9 minutes due to a medical emergency.

7:35 p.m. A Largo Town Center-bound Blue Line train at Eastern Market was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:30 p.m. A Wiehle-Reston East-bound Silver Line train at Clarendon was delayed 7 minutes due to an operational problem.