Daily Service Report for Monday, October 29, 2018

Rush Hour Promise
91.9% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
487 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:20 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to an operational problem.

6:30 a.m. A Glenmont-bound Red Line train at Takoma was delayed 9 minutes due to police activity.

6:52 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:22 a.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was expressed for schedule adherence/improved train spacing.

7:54 a.m. A Greenbelt-bound Green Line train at Columbia Heights was offloaded due to a door problem. Passengers experienced an 8-minute delay.

7:56 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

8:22 a.m. A Greenbelt-bound Green Line train at Greenbelt did not operate, resulting in a 6-minute gap in service.

8:29 a.m. A Shady Grove-bound Red Line train at Takoma was delayed 5 minutes due to a door problem.

11:48 a.m. A Silver Spring-bound Red Line train at Woodley Park was delayed due to a brake problem. A Shady Grove-bound Red Line train at Cleveland Park was offloaded and used to recover the incident train which was moved to the platform and offloaded. Several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 70 minutes.

1:41 p.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was delayed 7 minutes due to maintenance activity.

1:50 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 6-minute gap in service.

2:38 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 6-minute gap in service.

3:30 p.m. A Grosvenor-bound Red Line train at Grosvenor-Strathmore was delayed 4 minutes due to an operational problem.

4:33 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

5:04 p.m. A Largo Town Center-bound Blue Line train at Farragut West was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

5:05 p.m. A Grosvenor-bound Red Line train at Silver Spring was delayed 4 minutes due to an operational problem.

8:04 p.m. A Shady Grove-bound Red Line train at Wheaton was delayed 8 minutes due to a door problem.