Daily Service Report for Tuesday, January 22, 2019

Rush Hour Promise
85.9% of all Metrorail customers arrived on-time.
94.1% arrived within 5 min of expected time.
9,115 (or 1.7% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:50 a.m. A Glenmont-bound Red Line train at Fort Totten was delayed 9 minutes due to a signal problem.

5:56 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:15 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

6:18 a.m. A Huntington-bound Yellow Line train at Gallery Pl-Chinatown was delayed 5 minutes due to an equipment problem.

6:20 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

7:00 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:08 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:16 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:24 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:39 a.m. A Glenmont-bound Red Line train at Medical Center was offloaded due to a door problem. Passengers experienced a 7-minute delay.

7:39 a.m. A Glenmont-bound Red Line train at Medical Center was offloaded due to a door problem. Passengers experienced a 7-minute delay.

8:03 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:15 a.m. Red Line trains experienced delays in both directions due to a signal problem at Silver Spring. As a result, some trains were offloaded and turned back for service. Customers experienced delays up to 30 minutes until approximately 11:00 a.m.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:52 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

8:57 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

9:20 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 7 minutes due to an operational problem.

9:21 a.m. A Greenbelt-bound Green Line train at Prince George's Plaza was offloaded due to a door problem. Passengers experienced an 8-minute delay.

9:22 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in a 9-minute gap in service.

11:42 a.m. A Silver Spring-bound Red Line train at Silver Spring was delayed 9 minutes due to a brake problem.

1:55 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to an operational problem.

3:43 p.m. A Branch Avenue-bound Green Line train at Archives was offloaded due to a brake problem. Passengers experienced a 14-minute delay.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:18 p.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was offloaded due to a door problem. Passengers experienced a 6-minute delay.

5:19 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 4-minute gap in service.

5:56 p.m. A Franconia-Springfield-bound Blue Line train at Metro Center was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

6:50 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was offloaded due to an equipment problem. Passengers experienced a 5-minute delay.

7:37 p.m. A Ft. Totten-bound Yellow Line train at Columbia Heights was delayed 5 minutes due to an operational problem.

11:12 p.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was delayed 20 minutes due to a signal problem.

11:34 p.m. A Largo Town Center-bound Blue Line train at Addison Road was delayed 4 minutes due to police activity.