Daily Service Report for Thursday, March 14, 2019

Rush Hour Promise
91.6% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
1,612 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:17 a.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was delayed 5 minutes due to police activity.

8:48 a.m. A Wiehle-Reston East-bound Silver Line train at Stadium-Armory was delayed 5 minutes due to police activity.

9:05 a.m. A Greenbelt-bound Green Line train at Mt Vernon Square was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

12:31 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 5 minutes due to an equipment problem.

2:29 p.m. A Vienna-bound Orange Line train at Landover was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:09 p.m. A Greenbelt-bound Green Line train at Mt Vernon Square was delayed 4 minutes due to a door problem.

4:52 p.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was offloaded due to a medical emergency. Passengers experienced a 10-minute delay.

9:46 p.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was offloaded due to a medical emergency. Passengers experienced an 11-minute delay.

10:19 p.m. A Shady Grove-bound Red Line train at Fort Totten was delayed due to a person struck by the train. As a result, Red Line service was temporarily suspended between Silver Spring and Brookland. Free shuttle bus service was provided. Customers experienced delays up to 30 minutes through system close.