Daily Service Report for Friday, October 25, 2019

Rush Hour Promise
88.7% of all Metrorail customers arrived on-time.
96.4% arrived within 5 min of expected time.
3,169 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:59 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

7:06 a.m. A Franconia-Springfield-bound Blue Line train at Foggy Bottom-GWU was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:11 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 5 minutes due to an operational problem.

8:44 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:50 a.m. A Glenmont-bound Red Line train at Friendship Heights was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

11:50 a.m. A Greenbelt-bound Green Line train at Naylor Road was delayed 7 minutes due to a medical emergency.

12:52 p.m. A Greenbelt-bound Green Line train at Fort Totten was delayed 7 minutes due to maintenance activity.

2:50 p.m. A Largo Town Center-bound Silver Line train at Minnesota Avenue was offloaded due to an operational problem. Passengers experienced a 10-minute delay.

3:24 p.m. A Franconia-Springfield-bound Blue Line train at Addison Road was offloaded due to a report of smoke. As a result, Blue Line trains were single tracked between Addison Road and Morgan Boulevard. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 4:15 p.m.

4:54 p.m. A Largo Town Center-bound Blue Line train at Addison Road was delayed 5 minutes due to a medical emergency.

5:54 p.m. A Branch Avenue-bound Green Line train at Mt Vernon Square was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 3-minute delay.

5:59 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

6:03 p.m. A Greenbelt-bound Green Line train at Mt Vernon was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

7:55 p.m. A New Carrollton-bound Orange Line train at Deanwood was delayed 7 minutes due to police activity.