Permanent Bus Shelter Installation project
Advisory Effective: 4/8/24 - 10/1/24
As you may have noticed, many bus shelters at our Metrorail stations are showing their age, which are almost 50 years old! Between the shelters’ decades of wear-and-tear, unavailable replacement parts, and instances of vandalism, these bus shelters are no longer considered repairable.
Metro has developed a new shelter design that will replace those existing shelters with brand new, more cost-effective and modern shelters. Project efficiencies have reduced the new shelter design to a 70% cost savings per shelter. Our goal for the new shelter design is to achieve a balance between longevity, ease of maintenance, and accessibility while providing a modern look. These new shelters are part of Metro’s Better Bus program to improve your Metrobus experience.
During this initial phase of Metro’s bus shelter replacement program, a total of 33 shelters will be replaced at four Metro stations:
- Fort Totten
- Brookland-CUA
- Rhode Island Ave
- Addison Road
How will this work affect my trip?
The installation of the new shelters will require the temporary closure of certain bus bays. However, to minimize the disruptions to customers the temporary closures will occur in phases. This advisory will be updated with specific details for each station.
Throughout construction, all bus service will continue to operate. Follow all posted signs for the temporary bus stop locations. The Fort Totten station and all entrances will remain open.
How long will the project take?
Installation of all permanent bus shelters at the four stations will take approximately four months to complete. Construction will occur in phases at each station to minimize customer impact. Upon the completion of a phase, the bus bays will reopen for service.
Fort Totten
The following bus bays at Fort Totten will be receiving new shelters: A, B, C, D, E, F, G, H, J, K
The installation of new bus shelters will occur in two phases at Fort Totten:
Phase 1 – April 22, 2024 – May 10, 2024
Bus bays A, B, C, and K will temporarily close from April 22nd to May 10th to install the new bus shelters. During this timeframe, customers will board their regularly scheduled buses at temporary stop locations:
Bus bays D, E, F, G, H and J will not be impacted during Phase 1 of the temporary bus stop relocations at Fort Totten.
Customers should be aware that the Kiss & Ride shelter will close temporarily on Wednesday, April 10th and will reopen at the end of Phase 1. Additionally, four parking spaces at the Kiss & Ride will be temporarily unavailable during Phase 1. Sidewalk accessibility will be maintained outside of the Kiss & Ride shelter construction area.
For more information on temporary bus stop locations and accessibility during phase 1, see map.
Phase 2 – May 13, 2024 – May 28, 2024
Bus bay D, E, F, G, H and J will temporarily close. The Kiss & Ride will also be closed during this period. Customers may board buses at temporary stop locations:
Bus routes serving temporary bus stops T1, T2 and T3 during Phase 1 will be relocated to new temporary bus stop locations during Phase 2. Customers may board buses at temporary stops locations:
Bus bay K and the shelter at the Kiss & Ride will not be impacted during Phase 2 of the temporary bus stop relocations.
Customers should be aware that the Kiss & Ride will be closed during Phase 2.
For more information on temporary bus stop locations and accessibility during Phase 2, see map.
Please plan on additional travel time to access these temporary locations.
Station entrances and exits will not be impacted during construction.
New bus shelters will also be installed this spring and summer as part of the Permanent Bus Shelter Installation Project at the following stations:
- Brookland-CUA – May 20, 2024 – late June 2024
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- Bus bays A, B, C, D, E, F, G, H, and J
- Rhode Island Ave – May 28, 2024 – late June 2024
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- Bus bays A, B, C, D, E, and F
- Addison Road – June 24, 2024 – late July 2024
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- Bus bays A, B, C, D, E
Stay tuned for additional details on the temporary bus stop relocations for Brookland-CUA, Rhode Island Ave, and Addison Road
How can I stay informed about the project?
Metro’s customer service team is available to support customers on weekdays from 7 a.m. until 8 p.m. and on weekends from 8 a.m. until 7 p.m. via chat, email, or our social media channels. Customers may also call 202-637-7000 for automated information, available 24/7.
Customers are also encouraged to sign up for MetroAlerts text or email messages or follow us on X @wmata, @Metrorailinfo, and @Metrobusinfo for updates, or go to wmata.com/MetroPulse for real-time service information.