Who is responsible for clearing snow from bus stops and shelters?

There are approximately 9,000 Metrobus stops in metropolitan Washington that are used by nearly half a million Metrobus riders on a typical weekday plus tens of thousands of riders who use local buses and their stops, such as ART, CUE, DASH, Fairfax Connector, Ride On, TheBus, and others.

The answer is: It depends on where the stop or shelter is located.

If on a public street or at transit centers owned by local jurisdictions, the responsibility is usually that of the jurisdiction. Metro does not own or maintain bus stops or shelters on public roadways. Some jurisdictions have contractors who perform this service, but as a general matter, if your bus stop on a public road is not clear, you will want to contact your local officials, not Metro.

If the bus stop is on Metro property, then Metro is responsible for clearing it. Of the approximate 9,000 Metrobus stops in the region, only about 600 are owned by Metro. Examples of stops owned by Metro include stops and shelters at:

• Metrorail stations with bus loops (roadways for buses)
• Pentagon Transit Center
• Silver Spring Transit Center
• Calvert St (Duke Ellington Bridge) Bus Loop
• Colorado Av Bus Loop
• Chevy Chase Bus Loop

Finally, if the bus stop or shelter is on private property, such as a hospital campus, shopping center, mall or business park, chances are that the property owner or management company has snow clearing responsibility.