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Transit Accessibility Center

The Transit Accessibility Center is your "one-stop shop" for information and assistance in meeting the accessible transportation needs of our customers with disabilities. For information on our services please click on the links below:

Application for expedited MetroAccess service during the summer shutdownPDF Icon

Location and Contact Information

The Transit Accessibility Center is conveniently located at Metro headquarters, 600 Fifth Street NW, Washington, DC 20001. The entrance for the Transit Accessibility Center can be found on the G Street side of the building. Office hours are:

Mon: 8 am - 4 pm
Tue: 8 am - 2:30 pm
Wed-Fri: 8 am - 4 pm

Phone: 202-962-2700 Fax: 202-962-6393 Video Phone: 202-510-9165

Email: eligibility@wmata.com or traveltraining@wmata.com