Progress You Can See
Safer. Cleaner. More reliable. While returning Metro to the world-class system it once was is a long-term goal, we are already making progress restoring our system Back2Good.
Showing signs of getting back to good
Our customers will determine when we are ultimately back to good, but I am confident we are on the way. I am very proud of the thousands of Metro employees who are working day and night to improve safety and service for our customers.
Escalator Ratings 95%
Our escalator ratings are going up. In fact, at 95% reliability...they're in better shape than they've been in years. Better escalator performance is one very visible way we're getting Back2Good.
New 7000 Series Cars
Every business day we're replacing one of our outdated 4000 series cars with a new, state-of-the-art 7000 series car. So next time you ride Metro, look around for the new 7000 series cars. They look better, they ride better, they sound better, more importantly, they work better.
WI-FI on Station Platforms
By the end of 2017, our plan calls for having WI-FI available on over half of our underground stations. When you start seeing more and more of your fellow commuters connecting with the world, you'll know we're making progress getting Back2Good.
Cleaner Stations are Safer Stations
Better lights, cleaner floors, easy to read signage...research shows that cleaner stations are also safer stations. So we've made it a policy to deep clean our stations 4 times more frequently than we did previously. Next time you're in a station that passes the white-glove test, that's a good sign we're getting Back2Good.
Our goal is to return Metro to the world-class transit system it once was. And our promise to the region is that we will bring the same passion and commitment to our job as our riders bring to theirs.WATCH VIDEO