Corrective and Preventive Action Plans | Proof of Change

Regulatory Progress Tracker – Overview of Regulatory Compliance Actions, Washington Metrorail Safety Commission (WMSC), Federal Transit Administration (FTA), National Transportation Safety Board (NTSB). Internal Progress Tracker – Overview of Internal Compliance Actions, Engineering & Maintenance, Service Delivery, Capital Programs, Internal Safety Review.

Tool to Drive Progress
An internal Corrective and Preventive Action (iCAPA) is Metro's approach to formally document a strategic plan to address issues of concern, required actions and recommendations resulting from our own internal reviews. Corrective Action Plans (CAPs) are developed in response to safety investigations, inspections and audits of the Metrorail System, performed by the Washington Metrorail Safety Commission (WMSC). When appropriate, the National Transportation Safety Board (NTSB) may also conduct independent investigations of major accidents and issue recommendations that are also addressed through the creation of CAPs. These tools are intended to drive real progress that is measurable and verifiable. Both plan types contain a series of actionable deliverables designed to address the root cause of a finding, the responsible action owner(s), and an implementation schedule.

Monitoring and Tracking
Throughout the development, implementation and closeout of internal Corrective and Preventive Actions (iCAPAs) and Corrective Action Plans (CAPs), Internal Compliance works with internal action owners, external regulatory agencies and in some cases Metro's Office of the Inspector General to ensure actionable deliverables satisfy the underlying cause of each issue found. We coordinate, monitor and track the status of internal and regulatory concerns and the implementation of actions. Providing necessary support and oversight of implementation promotes accountability and transparency in Metro's efforts to make the system safer, more reliable and effectively managed.

The Washington Metrorail Safety Commission (WMSC) was created in 2017 by the Commonwealth of Virginia, the state of Maryland, and the District of Columbia to oversee and enforce safety practices on DC region's Metrorail system. In March 2019, the WMSC obtained federal certification and began overseeing the safety of the Metrorail system, taking over from Federal Transit Administration (FTA) oversight. During the transition, the WMSC assumed all open CAPs from the FTA which were originally issued to WMATA between 2015 and 2018 through various safety directives.  Each tracker below provides detailed information on WMATA's open regulatory and internal compliance actions including NTSB and Internal Reviews.