With less than three weeks until the start of this summer’s Platform Improvement Project, notification signs are now posted at all stations on the Blue and Yellow lines, as well as major transfer stations.

Customer research has shown us that more than 80% of impacted customers already know about the summer shutdown, but we need to spread the word further.

Over the next two and a half weeks, outreach teams will be in the Metro system notifying customers about the shutdown and handing out brochures that have been customized for riders at each of the impacted stations. Outreach teams can provide bilingual assistance with English and Spanish speakers, and some outreach team members are also prepared to answer questions in Amharic, French, Portuguese, Mandarin, Korean and American Sign Language (ASL). Look for them in their yellow Metro vests (photo below).